| Dunning |
Four strategies, 11 suppression rules, scheduled |
One reminder template, sent by hand |
| Reminder volume |
One consolidated letter per customer |
One email per open invoice |
| Proof of delivery |
Attached to the invoice, sent with reminders |
In a shared drive, if at all |
| Cash application |
MT940 feed, five-rule matching ladder |
Manual, from a bank statement PDF |
| Remittance advice |
Parsed, coded, matched to open items |
Read off a PDF and keyed by hand |
| Clearing entry in the ERP |
Balanced entry posted, TDS and deductions split |
Journal typed by an accountant |
| Cash forecast |
14 weeks, three scenarios, covenant floor |
A spreadsheet someone updates on Fridays |
| Data scope by role |
Capability plus row-level portfolio scoping |
Everyone sees everything |
| Excel exports |
34 workbooks, filters and subtotals carried |
Copy, paste, reformat |
| Deployment |
On-premise or hosted, no vendor lock-in |
Per-seat SaaS or a costly ERP licence |